The Self Check-out system can be used either with our without Self Check-in. The basic 'setup' concepts are similar to those for Self Check-in, in that the property can Setup the time, exemptions, and default Letters to deliver email and/or SMS messages to trigger the Guest to 'Check Out Online'. When the Business Rules have been met, Self Check-out can progress:
When these simple rules have been met, the Guest will receive a message via email and/or SMS (to create these communication message, see Creating Default Letters) to 'Check Out Online' and they will see a 'checkout' button: ..if the business rules above have been met. Upon clicking this button, the message: "Thank You. Your self check-out has been completed." is presented and the booking is set to Complete status, as if someone had checked them out manually. Because a Guest may have received an email and/or SMS, we message the guest with this message when either of these conditions exists: As well, there are MyGuest interactions that:
Thus, MyGuest interaction track these important events and closes them automatically once the Guest completes Self Check-out. . |