If a guests requests something by phone OR you receive the request from a PBX or staff member, you can add the request yourself.
MyGuest
For a Staff Member to add a Guest Request, follow these steps:
Step 1: Add Request
On the Requests screen press the blue button "+Add Request As Staff Member" as the top righthand corner of the screen.
Click image to enlarge
Step 2: Select the Request Category and Create New Request
Click image to enlarge
Step 3: Complete the form
Leave Name and Email blank. DON’T type anything for name or email. The system will know who is using it.
Click image to enlarge
Your request will be sent to the Requests screen ready for processing. It will be color BLUE for new and will be ready for processing.
Click image to enlarge
Overview
Content Tools
