Please let us know if you have any questions. We are here to help!
Contact us if the Self-Setup is more time-intensive or complex than planned, and we will have our trainers complete the setup and train you and your staff.
How to use our Support Options
When you have a question on a specific function or a technical issue, we recommend taking the following steps:
- Search the Knowledge Base for articles on frequently asked questions, tips on using features and functions and best practices for managing your PMS.
- Look for a Video Tutorial on the topic. We offer short, step-by-step tutorials on specific functions in MyPMS as well as recorded webinars and informational clips.
- Refer to the Online Documentation for user manuals and step-by-step instructions.
- If you need further assistance, Login and Submit a Support Ticket.
To learn more about the many features and functions in MyPMS, please take advantage of our library of learning resources.
More resources
Need help? Submit a ticket
Visit the Knowledge Base for a list of further resources.
Visit YouTube Channel for Step-by-step video tutorials
Online Support
Visit the Online Support Center to Submit a ticket or for information on how to administer and configure your MyPMS system.
Overview
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