Agent Relationships

All Room Type and Rate Plan allocations to Agent Channels are listed and managed in SETUP | RELATIONSHIPS | AGENT RELATIONSHIPS.  The default screen of Agent Relationships displays the details of your Agent Channels:  Agent ID, Agent Type, Agent Name, Number of Rooms Allocated, Commission percentage and Rate Loading percentage.

Examples of Agents Channels include: your website, promotional codes,  buuteeq, GDS, Booking.com and other online travel agents. To see the contact details of each Agent, click the Agent ID.

Because you can setup and manage a unique set of Room allocations and Rate Plans to each Agent Channel,  we refer to this as an Agent Relationship. There are three general types of Agents, each of which can have multiple channels depending on the online distribution channels you choose to set up. Some Agents are set up by BookingCenter (Master Agents), some are created by you (MyPMS Agents) and some are added automatically after you have signed up for an OTA contract Rate program (Net Rate Agents). See Agent Types for more details.

• Agent I.D.: The I.D. given to the Agent (Set by default for Master Agents and Net Rate Agents. Agent I.D. created in Agents will appear as MyPMS Agents. See My Agents)
  
• Agent Type: Type of Agent setup in the system. See Agent Types for more details.
  
• Agent Name: Name of Agent (Set by default for Master Agents and Net Rate Agents. Agent names created in Agents will appear as MyPMS Agents. See My Agents)
  Rooms Allocated: The number of Room Type and Rate Plan combinations you have allocated to the channel. See
  

• Commission: Commission rate set per booking for Agent. (Set by default for Master Agents and Net Rate Agents. Agent names created in Agents will appear as MyPMS Agents. See My Agents)
  

• Rate Loading: The in
  
• Action: Click Change after you change the Rate Loading percentage number to complete the change.
  

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