All Room Type and Rate Plan allocations to Agent Channels are listed and managed in SETUP | RELATIONSHIPS | AGENT RELATIONSHIPS. Examples of Agents Channels include: your website, promotional codes, buuteeq, GDS, Booking.com and other online travel agents.
Because you can setup and manage a unique set of Room allocations and Rate Plans to each Agent Channel, we refer to this as an Agent Relationship. There are three general categories of Agents each of which can have multiple channels depending on the online distribution channels you choose to setup.
Agent Categories
- Master Agents: These agents control the availability and rates to your basic channels: They must have allocations in order to function properly.
- PMS Agents: These are "special" agents that you have set up in the My Agents area. This Agent is also used to set up Promotional Codes.
- Net Rate Agents: These agents will only be visible if you have signed up for a Contract Program with a major OTA
Relationships
In Agent Relationships you can see the details for each Agent Channel listed: AgentID, Agent Name, Number of Rooms Allocated, Commission percentage and Rate Loading percentage. Click Agent ID to view contact details for the Agent.
To see which Room Types and Rate Plans are allocated to an Agent Channel or to ADD or DELETE a Room Type allocation, click on blue link that displays the number of room allocated in the "Rooms Allocated" column for the corresponding Agent. For example, 15 of 17.
When you click on this number a new screen will open with a List of the Room Types corresponding Rate Plans you have allocated to that Agent.
To Add a Room Type Allocation to the Channel:
Click the Add button at the bottom right of the screen.
A new window will open
Selling rooms online or, Online Distribution is process that first involves setting up your Agents and then allocating the Rooms and Rate plans to those Channels. The number and types of channels you will manage depend on what you have elected to sign-up for or activate.
Some Agents are set up by BookingCenter (Master Agents), some are created by you (Special Agents and Promo Codes) and some are added automatically after you have signed up for an OTA contract Rate program (Net Rate Agents).
Each Agent a corresponding channel is Availability and Rates plans to each of these channels is setup and managed individually. and distribution is managed in each individual channel.
under Rooms Allocated for that agent. In the example below we have 100% of our rooms allocated to the MyPMS agent at the rack rate for each room type.
To manage rooms and rates to your Front Desk, Website, GDS or OTA in MyPMS, you have three choices.
- A wholesale agent that buys at an entirely different rate,
- Websites that are do not see all Room Types,
- Prices are adjusted up or down to reflect commissions
- Agent Type
- Agent Name
- Rooms Allocated
- Commission:
- Rate Loading
- Action:
To manage Rooms and rates to your Front Desk, GDS or website from MyPMS, you have three choices.
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