The Letters page offers users a way to select the letter to be emailed, made into a file, or printed. The creation of Letters is covered in the Setup Area Letters area, but the ones that were provided by Managers appear here. There are 3 types of general letters - those to be printed and those to be emailed. The letter uses a description to clarify which is which. By selecting an email letter and clicking 'Email' button, the merges letter will be emailed to the Guest on record in the Guest Details page. By selecting a non-email letter, and clicking PRINT, MyPMS will format and open the letter in a new browser. These letters can have as much descriptive detail (colors, cool fonts, ect) as desired. If the Letter is an email, the To: field will be drawn by the content set in the Setup | Letters area. If the SMTP server we use for sending emails cannot send the email, it will notify you of such after clicking EMAIL.