To add a Credit Card Transaction follow these steps:
Red Asterisk * indicate a required field.
Swipe Credit Cards: When checking in a reservation, it is important to swipe the credit card in the credit card number field. A swipe ensures your property collects the lower "swipe rate" for credit card discounts. It will save the hotel a few 'basis points' of the total dollar value settled. The act of swiping is easy: when the cursor is in the Credit Card Number field (whether on New Booking, Booking Detail, Manage Cards, or House Account screens), simply swipe the card in the Credit Card Number field, hit the <tab> button, and watch as the system parses the First Name, Last Name, Card Number, and Expiry into the proper fields.
Swipe/Tap/Dip Credit Cards into an EMV Terminal: An EMV terminal is a device provided by a merchant processor that enables a property to:
All 3 methods are fine ways of accepting authorizations, but if the card holder is presenting a 'chip' credit card, you should use the 'dip' method to capture the card, as the EMV rules would guarantee your transaction in the event of a dispute. If the cardholder prefers to pay via ApplePay, GooglePay or any NFC method (what is called a 'tap') then use that method, as it also guarantees protection in disputes. Swiping is better than manually entering a card, but less protection on a dispute than either a 'dip' or 'tap'.
Auth, Dip, Tap, and Swipe Rates only apply to customers utilizing the MyCard payment gateway service. Customers who are not using the MyCard service will need to manually process credit cards through their merchant provided terminal.