Only a confirmed or unconfirmed booking can be cancelled. Once the booking is complete or is currently active, it can't becanceled. The action buttons active on each bookingdepend on the status of the booking. If the Cancel Booking button is not available, then the status of the booking does not offer that option and therefore not be cancelled.
For example, a confirmed or unconfirmed booking would have these Booking Action buttons available: Cancel Booking and Clone Booking. See Booking Action Buttons
There are three places in which you can cancel a booking:
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There are three places in which you can cancel a booking:
Click to enlarge images
To Cancel a Booking in any of these three places, follow these steps:
Figure 1. Confirmation Message
Figure 2. Booking Cancellation Information.
Figure 3. Booking Cancelled Confirmation
Figure 4 Booking Header with updated Status of Cancelled.