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Section
Letters Setup

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BookingCenter offers a selection of pre-designed Letter Templates which can be used "as-is" or further customized to fit your needs. These templates are available to you at any time and can be easily imported to your in MyPMS.

Please let us know if you would like to use any of the Letter Templates by submitting a support ticket, with the name of the Letter, at https://support.bookingcenter.com/

To see our selection of Letter Templates and a "real-time" example of how they look in Email and Print in MyPMS, follow these steps. 

Go to https://mypms.bookingcenter.com/ and login with:

  • USER ID: letter
  • PASSWORD: letter

After you login

  1. Go to the Tape Chart and open any Booking.
  2. Go to the Letters Tab in the Booking.
  3. In the "Select Letter" drop-down list choose a Letter and click Email and/or Print Letter.
  4. If you see a Letter Template you would like to use, copy the name of the Letter and include it in the support ticket. 

Any of the Letter Templates can be further customized with text and images and  Merge fields

The MyPMS Letters function allows you to create and customize Letters that you email and/or print for guests.

A "Letter" is any document that you create  in  SETUP | PARATMETERS | LETTERS.  For example, a Registration Card, Confirmation Letter, Cancellation Letter, Receipt, Thank you for staying, etc. Basically anything you would like to create to send to guests. To learn more about creating Letters, see Letters

The Letter can customized with simple text and images or designed with tables in the HTML Editor. To display specific guest and booking information we use Merge Fields. Merge fields automatically insert specific data for the booking i.e. Guest name or Deposit made. To see examples of how Merge Fields are used in Letters, To see how we use the merge fields in these Letters.see Merge Field ExamplesWe offer a wide variety of Merge fields for both Group and Individual Letters. To see completed list of Merge Fields,see Merge Fields - Individual Letters and Merge Fields - Group

To learn more about creating Letters, see Letters

Remember, any of these Letters can be automatically sent to guests before or after arrival by using  Auto LettersSee how we use the merge fields in these sample Letters. Feel free to copy and paste any of the Letter contents and edit to your property.

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