Page History

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• Edit the Booking Notes in a booking.
  Note, the existing note will be viewable, but there will be no ‘archive’ of older, notes, so if the user over-writes older notes, they will be gone with no way to retrieve them.

If the Owner is enrolled in the Channel Manager product, then the ability to full edit the booking (dates, Unit(s), rates, numbers of guests, names of guests, etc) exists when they are logged into the booking.  Additional features of the Owner Channel Manager include SMS messaging to Guests, using Auto Letters to automate daily activities (Self Checkin instructions, Registration, eSign requests, survey/review requests, etc) and run reports on activities such as Arrivals, Departures, Receipts, etc.  In addition, any booking that is edited or canceled from an OTA (Expedia, Booking.com, Airbnb, etc) or a GDS Travel Agency is automatically modified and/or canceled, with cancellation information included.  If an Owners wishes for great credit control over their bookings, upgrade to the Channel Manager product to get complete editing features (as well as a host of others, as detailed here) in the product, as well as 24 x 7 support from BookingCenter.

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Commissions

The owner can view any commissions earned from their Unit(s) being booked and in status: COMPLETE. The idea for the Commission is that the Owner has a commission amount is commissionable at an agreed-upon rate (always a %). This is set for each Owner and can be unique to each Owner.  The Total Commission is then viewed by the Owner on the non-taxed portion of the RENT (rate total for the booking) and excludes any extra Items that might have been added, such as a bottle of wine or transportation fee.  This area allows Owners, if they have a commissionable relationship with the Property Management Company, to see what commissions are payable.  If the commission relationship is 0%, then the Total Commission will always be $0.

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