Page History

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• There has been confusion when a request was made with an email that existed, but did not match the name - did we update their Guest record, or create a new Guest record?  Either decision has pros and cons, but we simplified it so that if a Guest makes a request using an email address, we use that Guest record to link to that request even if the name is a bit different. We use the new ‘name’ to display on the Request Ticket, so that the Guest sees all matching.  This creates less duplicate records, though is not perfect we’re all aware.
• We now allow managers to define which data collection fields (name, room number, email, etc) are required for their ‘request templates’.

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