When a room is marked as Out of Order status, the room will not be offered as an available room to be assigned for reservations or check-ins for the effective dates. Additionally, the room will not be counted in your occupancy statistics. The room will be indicated as XXXX status and labeled Out of Order on the Housekeeping reports. To place a room(s) "Out of Order", go the BOOKINGS|TAPE CHART. - Click on the Room in the left hand column and a pop up box will appear. Click on Mark Out of Order.
- Another pop-up box will appear. Choose the date range and enter a Reason if needed.
- Click Save
To "Make a Room Available", go the BOOKINGS|TAPE CHART. - Click on the Out of Order Room in the Tape Chart and a pop up box will appear.
- Click on "Make Room Available" and the Out of order status will be removed from the Room and Tape Chart.
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Users can apply charges to reservations by selecting the guest name from the "Quick Charge" drop down list, picking an "Add Charge" type, entering a description if necessary and then specifying an amount. When you press "Apply Charge" the charge will be directed to the appropriate folio based on rules that were set up in advance on the Folio Setup page. |