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BookingCenter can link to a ‘lock system’ (whether keyless, swipe, RFID, Wi-Fi, or Low Energy BlueTooth). For most implementations we require that the Guest Services Module is purchased and installed. We have more detail on the Guest Services Module here. When it’s only the key system to be interfaced, and it's not used for Self Check-in, there is not much ‘return on investment’ due to the nature of this particular interface. With a PMS interfacing to a key system, the front desk operator needs to check in the booking in MyPMS, then insert a key in the device ‘console’, confirm the room and number of nights the Property Management System sent, then swipe/dip the card to embed that data on the key (or e-key) system. Thus, the benefit of the Property Management System was the sending of the Room number, check in date, and checkout date & time. Without a Property Management System interface, a similar process is followed, but the user has to manually input the Room number and number of nights. Thus, 2 extra clicks into the console are required. For this reason, if a customer wishes to only interface a key device, we usually recommend against the investment of the Guest Service Module, as the benefit is too little. If, however, a customer also wishes to use Slef Check-in (to get guest to the room automated), or connect to to a PBX, voice mail, restaurant/bar POS system, mini bar, movie system, etc.. then the investment in the Guest Service Module begins to make sense, because that investment delivers so much more value. The key systems we can support are:
If you have a vendor who sells key systems not on this list, but you are interested in their product and support with BookingCenter, ask them if they support the same interface specification as one of these vendors on that list, and often times that works, as well.
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