Page History

The Self Check-in process can automate payments via policies you establish, and each Kiosk can have its unique policies, requiring one of these options:

• None : Is this is chosen, the Kiosk Booking Engine will not authorize, pay, or attempt any payment event for the booking, just allow it to proceed.  The Self Check-in Criteria then governs any financial rules during check-in for the booking.
• Auth Only : This will authorize any credit card used in the Booking Engine for the auth policy as set in the PMS | Setup area. Failure to authorize a card will present a message back to the guest with the error from the processing network, and request the guest to use another card.  You will notice that the booking 'manage credit cards' area will have the authorization saved for the booking. 
• Full Payment : This option will issue a payment to the Folio of the Booking for the full amount + taxes, less any payments already taken for the booking, which MyPMS shows as the 'Projected Income'.  Failure to authorize a credit card (ie, a decline) presents a message to the guest with the error from the processing network, and request the guest to use another card.  The guest will have 15 minutes to make full payment for the booking (which is reserving 'room inventory' as the booking is set as status: INCOMPLETE)  before the bookings is cancelled and the Guest will have to start over.

The actual method for acquiring the authorization or payment requires either Traditional MyCard or EMV MyCard.  If using an EMV terminal, it is required that the Kiosk and the EMV device be on the same subnet of your IP network,  and the EMV device secured and powered-up to work.  Directing a Guest to identify and use a 'tap/dip/swipe' EMV device can be a challenge, thus you can use either an EMV device or have the guest enter their credit card manually in when booking or managing their booking. Either way is secure and offers PCI compliance.