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Enter Booking Information

  • Source:  Sources can be used for tracking revenue and bookings for marketing email. It typically indicates the source of the booking and where it was generated. All GDS bookings will be Add/Edit Sources
  • Guest Type: often used for marketing purposes, however guest types can be used to offer discounts (i.e Seniors or Repeat Guests) Setting up Guest Types
  • PO Number: Optional
  • Travel Agent: Travel Agents are referenced by their IATA number or by name. Many Travel Agencies have the same name, but the IATA # is always unique so we recommend using the IATA number. To edit the Travel Agent information or the company information, click on the underlined word, "Travel Agent" or "Company" after the company or travel agent has been selected using EZ Search. Setup Travel Agents Be sure to enter the Travel Agent here if you want to track Agent commissions.
  • Company: Enter the Company name if needed. If you choose Direct Bill as a payment type, you will need to enter a company name. Add/Edit Company
  • Guest Comments: Anything entered here will remain with the Guest Record and appear each time the Guest Record is pulled up. This is not viewed by guests or seen in reports. See Guest Comments
  • Booking Comments: Anything entered here remains with the Booking only. It will not reappear if the Guest record is pulled up. The Booking Comments can be accessed through Daily Reports | Booking Comments. Online bookings with guest messages entered will appear here.
  • CRS Confirmation: CRS Confirmation field is reserved for any booking that is made through a CRS channel and will automatically be populated.
  • Tax Exempt: Checking this box offers the ability to view all taxes associated with your setup.  If a specific tax is All taxes that are live and allocated to Room Rent can be selected from this drop-down , this tax to be marked as 'exempt' so that the specific tax(s) will not be applied to Folio charges when posted, ie it becomes 'tax exempt'.  This box will affect both Room Rent and any Inventory Item taxes applied to all folios on this booking.
  • RENT Only Tax Exempt: If this is checked, then only RENT will be made tax exempt by the setting(s) clicked.  Other Charges (such as 'rollaway' or 'soda') will still be taxed according to their setup.  
  • Self Check-in Exempt: Checking this box will exempt the booking from the automation process of the Self Checkin process.
  • eSign Exempt: Checking this box will exempt the booking from the Self Checkin process that requires an eSign document to be signed prior to enabling a Self Check-in. This might be done for bookings part of a Group or Company that has already agreed to your property terms' nd the individual bookings don't need to eSign their contracts, for example.
  • Projected Income: Projected Income shows the projected income of the booking at the time of creation including any taxes or service charges.Projected Income Calculator
  • Projected Income Calculator: This allows you to add charges to the booking in addition to room rent and taxes. Projected Income Calculator
  • Deposit Quote: The deposit amount required based on your guarantee policy set in Marketing and Policies. See Deposit Quote
  • Time of Arrival and Departure: enter in time using 24 hour clock. This setting can be over-written on each booking, but be default inherits the time as set in the Setup Area | General Settings 'Check in Time' field.  If using the Self Checkin process, keep in mind that this Arrival Time will determine when a Guest can Check-in, as any time prior to this time, the Check-in cannot occur.