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In summary, an Agent designated as a "Wholesale Agent" means that when they make a booking;
· The Agent branding will be presented to the buyer.
· They can choose whether or not to email the Guest with the booking details.
· The Fax confirmation is designed to be sent from the Agent to the Guest.
· The emails and Booking Engine screen all carry the Agent Branding.
An example of the 'email trail might look like this: a Wholesale Agent makes a booking and selects to 'notify guest' with the confirmation, there would be 3 emails generated:
Email to Property (always sent):
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American Express Travel Agency from AmEx Corporate Travel has just made a new booking. Please login to MyPMS to review the details
Although the Guest has received a similar automatic email, we advise confirming with the Agent as soon as possible.
Booking Number: 21823857W
Site ID: DEMO
Email to Owner/Agent (always sent):
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Attention: American Express Travel Agency, AmEx Corporate Travel
Booking details for: 21823857W
Although the Guest has received a similar automatic email, we advise confirming with the Guest as soon as possible.
Go here to view Booking Details -> http://agents.bookingcenter.com/agent_sites.phtml
Booking Number: 21823857W
Site ID: DEMO
Email to Guest would only be sent if the Agent selected 'notify guest' with the confirmation:
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Thank you for your booking with Yellow Rose Inn
If you have any questions, please use the booking number below.
Booking number: 21823857W
Guest... Jeff man
Phone... 707 874 3922
Email... jeff@internetcorps.com
You can make any of your Agents into a "Wholesale Agent" by going to the MyAgents area and choosing the specific Agent you have loaded that you wish to turn into a Wholesale Agent from the "Agent Class" option.If your Site ID is 'DEMO' and your Agent ID is: 'TOUR', then the Agent ID used in the URL would be: DEMOTOUR (you need to pre-pend the Site ID to the Agent ID to make it work). For help making Agent URLs, please see this article: https://docs.bookingcenter.com/pages/viewpage.action?pageId=3212361
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