Step 1: The first step is to create an SMS Letter, see Add or Edit SMS Letters. Step 2: Then you can choose to manually send the SMS message to the Guest or set up automatic delivery using Auto Letters. To Manually Send an SMS Message to a Guest from the Booking: - Open the Booking and go to the Letters Tab.
- Go to the SMS Message drop-down and select the SMS Message created in Letters.
- Click Send SMS Message.
- The SMS Message will be sent and recorded in the Log of the Booking.
*note: BookingCenter always attempts to use the Mobile number field first. If blank, we then try the Main phone number. If this is also blank, we then try the Business number to send the SMS. Because there are no fees for attempted SMS, this allows us to cascade through the numbers till we find the correct number to SMS. Use Auto Letters: Schedule Delivery of an SMS Message : Note: The Auto Letter function for SMS is available for Self Check-in, eSign and Booking Made Today. See See Auto Letters SMS - Go to SETUP | PARAMETERS | AUTO LETTERS
- Click Add
- In the "Event" drop down menu, select
Self Check-in SMS- the SMS Event.
- The Event Details screen will open.
- Letter: Select the Default SMS Letter that you created in Letters.
- Days: Choose the number of days on or before check-in that you want to automatically send the SMS message. This should be timed with the email.
- Timing: Select Before (I.e. 2 days before Check-in)
- Notes: This field is for your notes. It will not be displayed to Guests.
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