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The Guaranteed By field is a required field for any booking to complete or be saved successfully. It sets the Payment method for the booking and can be changed at any time. There are three types of Payment methods: Direct Bill, Credit Cards and Other (Check, Cash, Write-off, etc.). The Direct Bill and Credit Cards Payment method requires an extra step to complete, but all others do not and can be chosen to complete the booking quickly until updated payment information can be entered. 

The Credit Card Payment method functions in two ways depending on whether or not you are signed up for and connected to MyCard Payment Gateway (See MyCard).

  • If you ARE NOT connected to MyCard Payment Gateway, then the Credit Card Payments will only be managed in the system and will need to processed through an outside terminal. See Manage Credit Cards.Manage Credit Card Transactions
  • If you ARE connected to MyCard Payment Gateway, then the Credit Card Payments will be processed through the system when you click Settle Credit Cards in Night Audit. This will also be used for Authorizations.
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Payment Type Methods

Guaranteed by Check, Cash, Unknown, Write Off, etc.

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Guaranteed by Direct Bill

  • If you choose Direct Bill, you will need to enter a company name. The company name must first be created in SETUP| RELATIONSHIPS| |COMPANIES. See Companies.
  • Then choose Direct Bill in the Guaranteed By drop down list.

To learn more about how the Direct Bill and AR accounts function. See Direct Bill and AR Accounts

Example, Guaranteed by: Direct Bill

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The Direct Bill will appear in the Add Payment of the Folio as DB: (Company Name) In this Example

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Guaranteed by: Credit Card

If you choose any credit card, the Credit Card Details will automatically appear below. Enter the Details: CC # and Exp. are required. This information can be viewed an managed in Manage Credit Cards