To create or edit any letter: Go to Setup | Parameters | Letters. See Add Letters and, Customize and Edit Letters. To set up Automated Emails, see Auto Letters Setup. Merge Fields available for Individual Letters. See below for details on each field.
- Today's Date - Inserts the date of the current day.
- Hotel Details - Inserts Hotel details: Entered in SETUP|SETTINGS|SITE DETAILS. See Site Details
- Booking Details - Inserts details entered in the Booking Information for each guest. See Booking Details
- Guest Details - Inserts the data entered in Guest Information Section of the Booking Data. See Booking Details
- Financials - Inserts financial information from the Payment Information and Folio of Booking Data See Booking Details-Folio
- Travel Agent - Inserts information from Agents. SETUP|RELATIONSHIPS|MY AGENTS See Agents
- Marketing and Policies - Inserts information from Marketing and Policies. SETUP|SETTINGS|MARKETING AND POLICIES See Marketing and Policies
NOTE: A merge field that involves payment in the Folio, will appear blank if there aren't any transactions in the Folio yet. To display a complete folio list of Charges, Rents, and Payments , use 'Display All Folio Items' . If you have post dated charges such as, a spa or transportation charge, but will let night Night Audit post the RENT charges (most common), then use the 'Display All Folio Items' for the charges posted in the folio. To display the Room Rent Charges use the 'Daily Rate Grid'.
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