Go to SETUP | SETTINGS |MARKETING AND POLICIES to set up payment guarantees, deposit/cancellations terms and the messaging that will appear on your website and GDS. These can also be inserted into your Letters as merge fields and the information will automatically appear.your Guarantee, Deposit, Cancellation and Lead Time settings and to enter Policy and Marketing messages. The Guarantee/Deposit term settings determine the deposit or guarantee These settings affect what payment terms and required from guests when booking online, and the cancellation policies and the terms that will appear to guests when booking. Although most of these are primarily for your website, there are a couple of settings that do effect the Front Desk and GDS Bookings. These fields are labeled with (Front desk) and (GDS). If you are using an period and terms. The Deposit and Cancellation Policies listed at top of the Marketing Messages display automatically to customers on your website as the Deposit and Cancellation Policies which the guests must accept to complete the booking. They also display on the "BookingCenter Default Confirmation Letter" (if selected) which is automatically sent when guest makes a booking on your website. See detail below. Other Marketing Messages are are optonal fields that can inserted into your Letters using merge fields which means the information will automatically appear. NOTE: If you are using an OTA Direct Connection (Booking.com, Expedia, etc.) and/or a XML or partner Booking Engine (such as Odysys, buuteeqBookingSuite, Easy InnKeeping, BookingSuite, etc) as your interface, then much of this information is controlled in your their interface. See Property Profile Website and GDS and System Setupmarketing and policies are controlled in the extranet or interface of the connection. To edit the Settings here, click Edit at the lower right of the screen, make changes and then click save. See image below. For details on each section and how to Edit the information, see the links below. | 
