A. If you wish to type comments for the guest, do that first.- Touch position A below and start typing. B. Then set the ‘request status’ to PROCESSING. Touch position B and select PROCESSING C. You can assign the request to a staff member if you wish.Touch position C and select Staff Member D. You MUST then press SAVE button. This will send email to the guest to let them know their request is processing
Once the Guest Request has been changed to Status= Processing, the status color changes to WHITE. It will stay here in OPEN requests until it is completed.
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