To Add a User, go to SETUP | PMS | USERS, then click Add. There can be as many Users setup as needed. All activity performed by the User in the Front Desk will be recorded under their User ID. Each User will be given a User Role with access to certain parts of the system and then given the ability to perform certain tasks. System restrictions by User Role: - Manager: Full access to all Setup functions and Reports.
- Sr. Night Auditor: Able to perform Night Audit; No access to Setup; Full access to all columns of Reports.
- Night Auditor: Able to perform Night Audit; No access to Setup; Access to only first 4 columns of Reports.
- Front desk: No access to Night Audit or Setup. Access to only the first 3 columns of Reports.
- Housekeeper: Access only to the Housekeeping section and Housekeeping Reports.
User dependent restrictions: - Allow manual entry of Rates: Allows user to manually change a Rate.
- Allow Overbooking: This allows the user to book beyond your current availability. Recommended setting is "No"
- IP filtering: Restricts login access to property IP address. This is property dependent. Recommended setting is "No" until your IP ranges have been set in the system. For more details see: Setting IP filtering access restrictions to users
Managing Roles: There can be many combinations of Pages and Reports that can be arranged into a 'role' for a specific customer. We recommend that the 5 main Roles above be used to reduce staff confusion when using MyPMS, but when a specifc need to create a unique Role arises, you can choose from the table below and notify BookingCenter Support staff to craft a unique Role for your property: Setup Area | | Reports | |
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Front Desk | Front Desk Phone List Housekeeping AR Accounts House Accounts Pass On Log Night Audi | Accounting | Advance Deposits Advance Charges Account Receivable Aging Transactions Travel Agent Commissions Transaction Summary Tax Transactions Owner Statement | Booking | Booking By Inquiry Booking By Availability Tapechart Group Booking Wizard Search Bookings Group Bookings Booking Details Booking Details Group Booking Details | Daily Reports | Departures Arrivals Batch Settlements In House Reservation Comments High Balance Cancellation In House Guest Ledger Booking Comments Batch Settlements Item Analysis | | | Group Reports | Rooming List Group Summary | | | Housekeeping Reports | Out of Order Turndown Vacant Room List Detailed Overview General Overview | | | Managers Reports | Manager Report Tax Exempt Reservation Forecast Revenue Occupancy Occupancy Forecast User Activity Booking Production Bookings | |
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