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Only a confirmed or unconfirmed booking can be canceled. Once the booking is complete or is currently active, it can't be canceled. The action buttons active on each booking depend on the status of the booking. If the Cancel Booking button is not available, then the status of the booking does not offer that option and therefore not be canceled.
For example, a confirmed or unconfirmed booking would have these Booking Action buttons available: Cancel Booking and Clone Booking. See Booking Action Buttons There are three places in which you can cancel a booking: Click to enlarge images To Cancel a Booking in any of these three places, follow these steps:
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Figure 1. Confirmation Message
Figure 2. Booking Cancellation Information.
Figure 3. Booking Cancelled Confirmation Figure 4 Booking Header with updated Status of Cancelled. |