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Only a confirmed or unconfirmed booking can be canceled. Once the booking is complete or is currently active, it can't be canceled. The action buttons active on each booking depend on the status of the booking. If the Cancel Booking button is not available, then the status of the booking does not offer that option and therefore not be cancelled.

For example, a confirmed or unconfirmed booking would have these Booking Action buttons available: Cancel Booking and Clone Booking. See Booking Action Buttons

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There are three places in which you can cancel a booking:

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Tape ChartBooking Data TabFolio Tab
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To Cancel a Booking in any of these three places, follow these steps:

  • Locate the booking in Quick Search, on the Tape Chart or in Search Bookings.
  • Open the booking and the Booking Details screen will open. Use the pop-out box Cancel Booking button if you use the Tape Chart
  • Go to the bottom of the Booking Data Tab and click Cancel Booking. See Booking Action Buttons
  • A message will appear asking to confirm the cancellation. Click Yes. Figure 1.
  • A screen will appear to fill-in information on who canceled the booking, contact phone and notes. 
  • The Booking Status will appear as "Canceled" and availability will be released .
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