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changes.mady.by.user Erica Johnson

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changes.mady.by.user Jeff Tweddale

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Section

The "Self Check-in Status" Letter starts the self check-in process by automatically sending the Guest an email and/or SMS with a secure link to access MyBooking.This Letter MUST be scheduled for delivery ON or BEFORE the check-in date. The timing of what day this is occurs  is up to you. If you want to start the check-in process before arrival and give the guest a chance to update booking details or cancel the booking,thenscheduledelivery then schedule delivery before check-in. The Check-in function will only be enabled ON the Check-in date. Before this date, the Guest will ONLY be able to manage their booking. See  

Schedule Delivery for "Self Check-in"  Letter to EMAIL

The Self Check-in Letter startstheselfcheck-inprocessby sending theGuestan starts the self check-in process by sending the Guest an email and/or SMS. with the link to MyBooking. Set up an Auto Letter event to schedule Delivery.

  • Go to SETUP | PARAMETERS | AUTO LETTERS 
  • Click Add
  • In the "Event" drop-down menu, select Self Check-in Email
  • The Event Details screen will open.
    • Letter: Select the Default Letter that you created or the Default BookingCenter Template.
    • Days: Choose the number of days on or before check-in that you want to automatically send emails.
    • Timing: Select Before (I.e. 2 days before Check-in)
    • Notes: This field is for your notes. It will not be displayed to Guests.

Schedule Delivery for "Self Check-in"  Letter to SMS

The Self Check-in Letterstartstheselfcheck-inprocessbysending Letter starts the self check-in process by sending the Guest an email and/or SMS. with the link to MyBooking. Set up an Auto Letter event to schedule Delivery.

  • Go to SETUP | PARAMETERS | AUTO LETTERS 
  • Click Add
  • In the "Event" drop down menu, select Self Check-in SMS
  • The Event Details screen will open.
    • Letter: Select the Default SMSLetter SMS Letter that you created or the Default BookingCenter Template.
    • Days: Choose the number of days on or before check-in that you want to automatically send the SMS message. This should be timed with the email.
    • Timing: Select Before (I.e. 2 days before Check-in)

Notes: This field is for your notes. It will not be displayed to Guests.

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