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All Room Type and Rate Plan allocations to Agent Channels are listed and= managed in SETUP | RELATIONSHIPS | AGENT RELATIONSHIPS.&n= bsp; The default screen of Agent Relationships displays the details of your= Agent Channels: Agent ID, Agent Type, Agent Name, Number of Rooms Al= located, Commission percentage and Rate Loading percentage.
Examples of Agents Channels include: your website, promotional codes,&nb= sp; Wholesale Agents, Booking.com, Expedia, Trip Advisor, GDS, Booking.com = and other online travel agents. To see the contact details of each Agent, c= lick the Agent ID.
Because you can setup and manage a unique set of Room allocations and Ra= te Plans to each Agent Channel, we refer to this as an Agent = Relationship. There are three general types of Agents, each of whi= ch can have multiple channels depending on the online distribution channels= you choose to set up. Some Agents are set up by BookingCenter (Master Agen= ts), some are created by you (MyPMS Agents) and some are added automaticall= y after you have signed up for an OTA contract Rate program (Net Rate Agent= s).
Agent Types (See Agent Types for more details)
Agents are both traditional 'Trave= l Agents' and 'Channels' of distribution. This reduces confusion and allows= one to think of an 'agent' as a business partner who sells rooms at unique= prices and/or allocations. This area allows you to print Agent reports, vi= ew an agent's booking history, or make payments to the Agent.
You can also publish your rooms at special 'agent prices' and assign them a percentage (%) of any of your roo= m inventory.
For example: You might choose to 'load' (i= ncrease) your default rates by 10% to a specific Agent, and only sell the a= gent 40% of a specific Room Type. When the Agent went to their special web = address, they would see 10% higher prices and only 40% of the available roo= ms.
When you click on Agent Relationships, a list with all of your A= gent Channels is displayed with the following information.
Commission: Commission rate set per booking for Age=
nt. (Set by default for Master Agents and Net Rate Agents.=
Agent names created in Agents will appear as MyPMS Agents). See My Agents
BookingCenter hosts a web service for Agents who have allocated Rooms an= d Rates to login, make bookings, and view their bookings & potential co= mmissions they will be owed when Bookings checkout, according to their comm= ission plan. Only customers who have specifically been granted access= to the Agents Area can use this part of the system. To make Agents a= nd allocate the rooms and rates you wish to these Agents, follow the instru= ctions from Agent&= nbsp;Relationships and Agent Allocations.
An Agent can be notified when an online booking occurs for a Unit when t= hey make an online booking via the Agents Area. &= nbsp;To do this, one must: