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How does the SMS Module work?

BookingCenter's SMS module allows a property to use SMS (ie, 'text messaging') to both communicate to Guests and automate important functions of property management.  The SMS feature is a recommended part of the Self Checkin process, as notification via SMS is immediate and more reliable than email - vital for a guest wishing to access their room.

But there are numerous times when an SMS is more appropriate than email, print, or fax.  For instance:

  • When the desk is closing and you wish to notify a late-arriving guest important info.
  • To notify an in-house Guest of a service or appointment.
  • When transportation directions or maps are needed to communicate to a mobile Guest.

Literally hundreds of situations can be improved having MyPMS communicate quickly and concisely using pre-crafted SMS message 'Letters'.

Interfaces and Modules