If a Guest Request is received at the Front Desk or by Phone; or you receive the request from a staff member or Guest directly, it can be added manually to the system.
MyGuest
For a Staff Member to add a Guest Request, follow these steps:
Step 1: Add Request
On the Requests screen press the blue button "Add Request As Staff Member" as the top righthand corner of the screen.
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Step 2: Select the Request Category and Create New Request
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Step 3: Complete the form
Leave Name and Email blank. DON’T type anything for name or email. The system will know who is using it.
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Your request will be sent to the Requests screen ready for processing. It will be color BLUE for new and will be ready for processing.
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Overview
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