Page tree
Skip to end of metadata
Go to start of metadata

If you wish to use the COMTROL Guest Services to connect up to 700+ guest devices to the BookingCenter Property Management System, and have purchased the COMTROL module, then setup the correct codes as you wish them to appear on the guest's folio.

Set the desired Charge Account for each posting for each interface, usually by adding them to the appropriate code and linking them to the desired inventory item.  

Editing the Inventory Item will determine the 'description' that gets posted to the Folio if/when a Guest is changed for a Guest Service powered via the COMTROL interface.  This should  have been done by your account representative who setup the Guest Services for you, but feel free to edit the Item Description as needed, though keep to Alpha Numeric (letters and numbers) characters only, please.

*note: the Folio Posting message for a device will be mapped to a single Inventory Item.  Thus, the 'description' of the posting offer ‘free text’ (up to 50 characters) to place what is needed to alert the staff and Guest as to what the posting references. For example, when a POS system posts the COMTROL message 61, the descriptive block of text might look like: "#24865645:FOOD:145.67;BEV:134;TAX:23.45;All:303.13" where the POS tix number is: 24865645, the total Food charge is: $145.67, the Beverage total is $134, and all taxes are $23.45; withe the Toal payment for the POS ticket: $303.13.  Other systems simply post a descriptor such as "POS Ticket: 24865645 for $303.13 at <time/date>" and if a Guest needs more detail, your staff would query the POS system for the details of ticket: 24865645.

PMS Tab





  • No labels