Click on any booking and a pop-out window will appear with the following information and options:

  • Summary of the Booking: Guest Name, Booking Dates, # of Guests, Confirmation # and Status.
  • Booking Details: takes you to the main page of the booking where you can edit guest contact information and more. See Booking Details
  • Print/Email Booking Confirmation: Takes you to the Letters section of the booking. See Send Confirmation Letters
  • Action Buttons: The available action buttons will appear Active depending on the status of the booking. 

The following is a description of all of the action buttons.

Each booking will show the active buttons available based on the status of the booking. For example, a complete booking would only . See the examples below for details on the active buttons available for the status of the booking.

  • Check in: This will automatically Check in the guest.
  • Check Back in: This is used if a guest has already check-out, but wants to check-in again on the same day.
  • Check out: Checks the guest out or takes you to the guest folio if the folio isn't balanced. Cancel Booking - Takes you to the cancel booking screen. If you wish to apply an cancellation charge you must do it prior to Canceling the Booking. simply outputs the folio to a new browser window where you can print it.
  • Cancel Booking: This will cancel the booking, release availability and remove it from your Tape Chart.
  • Clone Booking: This will create a duplicate booking, but will NOT assign a Room. It completely clones the source booking, including all guest detail, arrival and departure dates, room type and rates. This button is only available after a Booking has been saved. The cloned booking will have the same guest Details as the 'source'. If you need to change the Guest Details, open the booking and click Reset Guest ID  and enter the new details. There is no longer any relationship between the new booking and the source booking.

Available Actions for Bookings based on booking Status. See Booking Status for more details

Complete Booking

Check Back-in or Clone Booking

Active Booking

  • Check-out or Clone Booking

Confirmed Booking

Cancel or Clone Booking

Unconfirmed Booking

Cancel or Clone Booking


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