Online Bookings displays a summary of bookings. To see the full detail of a booking, you must click on the Booking ID.

*Tip –The 'Booking Status' refers to:

  1. Incomplete: awaiting credit card authorization – if no authorization is obtained in 10 minutes from booking, the booking will be automatically cancelled. This status in only available to Point of Sale (POS) users who are processing automatic deposits into their merchant accounts. Email confirmations only go to Manager and Guest after the card authorization is acquired and status is changed to 'Confirmed'.
  2. Review: Awaiting Confirmation
  3. Confirmed: obvious
  4. Unconfirmed: obvious
  5. Active: Booking has been 'checked in'
  6. Cancelled: Booking was cancelled
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